Please have a look on these FAQs to get answers for your most of common concerns. If you still do not find what you are looking for, please feel free to contact us.
What types of products do you offer?
We offer a wide range of aquarium and pet supplies, including tanks, filters, food, lighting, toys, accessories, and more for fish, reptiles, birds, and small animals.
How do I choose the right aquarium size for my fish?
The size of your aquarium depends on the type and number of fish you plan to keep. As a general rule, bigger tanks are better, as they provide more stable environments. Our team can help guide you in choosing the right size based on your specific needs.
What is your return and refund policy?
We accept returns within 3 days of receiving your order. Items must be unused, in original packaging, and accompanied by proof of purchase. Please visit our Return & Refund Policy page for full details.
Do you offer international shipping?
No, currently we do not offer international shipping. We only deliver all over India. Shipping costs and delivery times vary by location. Please see our Shipping Policy for more information.
How do I track my order?
Once your order has been shipped, we will send you a tracking number via email. You can use this number to monitor your order’s delivery status on the carrier’s website.
Can I cancel or change my order after it has been placed?
If you need to cancel or make changes to your order, please contact us as soon as possible. If the order hasn’t been shipped yet, we will do our best to accommodate your request.
What payment methods do you accept?
We accept major credit cards, debit cards, and secure payment methods such as RazorPay, PayU, Paytm, UPI, PayPal, and Stripe. All transactions are processed through secure gateways.
Are your products safe for all types of pets?
Yes, we source our products from trusted brands that ensure the highest safety and quality standards. Always follow the manufacturer’s instructions for proper use.
How can I contact customer service?
You can contact us via email at contact@amanaquatics.com. Our customer service team is available (Mon-Fri 8 am to 6 pm) to assist with any questions or concerns.